Data Controller Information
The data controller responsible for processing your personal data is:
Now On Company Limited
Thailand
What Are Cookies
Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.
How We Use Cookies
We use cookies for the following purposes:
- To enable essential website functionality
- To analyze website traffic and user behavior
- To remember your preferences and settings
- To improve user experience and personalize content
Account Data Collection
When you create an account, we collect and store the following information:
- User profile information (display name, avatar, email address, notification preferences)
- Saved favorites and plan comparisons
- Price alerts and trip planner data
- User reviews and ratings
- Session information (device, browser, IP address)
Mobile App Data Collection
Our mobile applications for iOS and Android collect additional data to provide app functionality:
Android App
The Android app collects device information, app usage analytics, and stores account data locally using Android's SharedPreferences and SQLite database.
iOS App
The iOS app collects device information, app usage analytics, and stores account data locally using iOS UserDefaults and Keychain services.
Shared Mobile Features
Both mobile apps synchronize data with your account, including favorites, alerts, trips, and reviews across all your devices.
Device Information
Mobile apps may collect device identifiers, operating system version, app version, and usage analytics to improve app performance and user experience.
Mobile Tracking Technologies
Mobile applications use different technologies than web cookies to track and store data:
Android: Android apps use SharedPreferences for settings, SQLite for structured data, and device identifiers for analytics tracking.
iOS: iOS apps use UserDefaults for settings, Keychain for secure data storage, Core Data for structured information, and device identifiers for analytics tracking.
Types of Cookies We Use
We use the following types of cookies:
- Essential Cookies: These cookies are necessary for the website to function properly. They enable basic features like page navigation and access to secure areas.
- Account Cookies: These cookies store your account session information, authentication tokens, and user preferences to keep you logged in and personalize your experience.
- Preference Cookies: These cookies remember your preferences such as language settings, display preferences, and saved favorites to provide a customized experience.
- Analytics Cookies: These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.
- Functional Cookies: These cookies allow the website to remember choices you make and provide enhanced, personalized features.
Third-Party Analytics Services
We use the following third-party services to analyze website usage and improve our services:
Google Analytics 4
We use Google Analytics 4 to understand how visitors use our website. Google Analytics collects information anonymously, including page views, user interactions, and device information. IP addresses are anonymized. You can opt out of Google Analytics tracking by installing the Google Analytics opt-out browser add-on.
PostHog Analytics
We use PostHog to analyze user behavior and improve our website functionality. PostHog uses cookies and localStorage to track page views, user interactions, and feature usage. For more information, see For more information, see PostHog's privacy policy.
Data Storage (Supabase)
We use Supabase as our database service to store account data, user preferences, and application data. All data is stored securely and encrypted. For detailed information, please see our For detailed information, please see our Privacy Policy.
Data Storage and Retention
We store your data securely and retain it according to our data retention policies:
Data Retention Periods
Account data is retained while your account is active. You can delete your account at any time, which will remove all associated data. Session data is typically retained for up to 90 days. For more details, see our For more details, see our Privacy Policy.
Data Storage Location
Your data is stored in secure databases hosted by Supabase. Data may be stored in various geographic regions depending on your location and our service configuration.
Your Rights and Controls
You have the following rights regarding your personal data:
Access Your Data
You can access and export all your account data, including favorites, alerts, trips, and reviews. To access your data, Visit your account settings.
Delete Your Data
You can delete your account and all associated data at any time. Account deletion is permanent and cannot be undone. To delete your account, Visit your account settings.
Mobile App Data Management
You can manage your data in mobile apps through the app settings. You can clear local app data, sign out, or delete your account directly from the mobile app.
Cross-Platform Data Collection
When you use both our website and mobile applications, your data is synchronized across all platforms:
Account Synchronization
Your account data, including favorites, price alerts, trips, and reviews, is synchronized across all devices and platforms when you sign in with the same account. This allows you to access your data seamlessly from any device.
Managing Cookies
You can control and manage cookies through your browser settings. However, disabling certain cookies may impact your experience on our website.
Contact Us
If you have questions about our use of cookies, please contact us through our website contact form or email us at contact@esimradar.com.