Every review we hold for this provider, as customers wrote them. We do not edit them and we do not remove the unflattering ones.
4.1/ 5
★★★★★from 8 reviews
5 star5
4 star1
3 star1
2 star0
1 star1
A
Reported by Anonymous
★★★★★1.0
BEWARE!!! The Unlimited Plan Is Throttled After 60 gb
WARNING: This is a rip-off.
Ubigi doesn't tell you that their "unlimited" plan is only unlimited in total capacity but *not* at the purchased speed. I bough the fastest unlimited plan they had: 250-500 mbps. for 30 days, at about $55.
After ten days, the e-sim started dogging down a lot and even disappearing. I complained. That was when they dropped the bomb-shell on me: after 60 gb of usage, they throttle the service down to 1 mbps -- that's right - about 1/500th of the maximum advertised . They even gave it a robot-pretzel-logic name: "fair usage". Yeah, fair for everybody except the one who paid and got stuck holding the (almost empty) bag.
Now I see that I am having trouble logging in. I asked for a refund. I guess the 'bots will know what to do with that, huh?
FORE-WARNED IS FORE-ARMED.
US
A
Reported by Alex
★★★★★5.0
seamless
setup on my iphone was instant. used it in usa and canada. no complaints.
J
Reported by JP_Traveler
★★★★★5.0
best for japan
everyone says airalo but ubigi is the real deal for japan. super fast and never dropped signal. 🇯🇵
J
Reported by Jean-Pierre
★★★★★5.0
Best for Japan
I visit Tokyo often and Ubigi is my go-to. The installation is seamless on my iPhone. Latency is very low which is great for maps. Highly recommended if you are visiting Japan! 🇯🇵
JP
N
Reported by Nomad_Nina
★★★★★3.0
hit or miss
worked great in nyc but was spotty in upstate. decent for the price.
T
Reported by TravelBug
★★★★★5.0
Super reliable
Used them in Europe across 4 countries (France, Germany, Italy, Switzerland) and never had a drop. The app is a bit old school but it works.
