eSIM Stuck on Activating

In the age of digital transformation, the eSIMs have emerged as a beacon of convenience and flexibility for mobile device users. As the world moves away from the traditional physical SIM cards, eSIMs offer a seamless transition with their embedded nature.

However, as with any technological advancement, there are occasional hiccups. One such hiccup that has been reported by users is the eSIM getting stuck during the activation process.

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Understanding eSIM Activation

The activation of an eSIM is a process that allows a device to connect to a mobile network without the need for a physical SIM card. Unlike the traditional SIM cards that require physical insertion into a device, eSIMs are embedded and can be activated through software.

This process involves scanning a QR code or entering specific activation details provided by the carrier.

Why Does eSIM Get Stuck on Activating?

The eSIM technology, while revolutionary, is not without its challenges. One of the primary issues users encounter is the eSIM getting stuck during the activation process. This can be attributed to a myriad of reasons.

Firstly, discrepancies in the network or carrier can be a significant factor. These discrepancies might arise from temporary network downtimes or maintenance activities, causing unexpected delays in the activation process.

Another potential reason could be the compatibility of the device model with the eSIMs. Not all devices are equipped or designed to support eSIMs, and attempting to activate an eSIM on an incompatible device can lead to challenges.

Furthermore, software-related issues can’t be overlooked. Glitches in the device’s software or running outdated firmware versions can hinder the smooth activation of the eSIM.

Additionally, the activation process itself requires precise details, often provided in the form of a QR code or manual activation details. Any errors or discrepancies in these details can lead to failed activation attempts.

Lastly, issues might not always be on the user’s end. Server-side problems from the carrier, such as overloaded servers or technical malfunctions, can also impede the activation process.

eSIM Stuck Activating on iOS

For those using iOS devices, it’s worth noting that sometimes an eSIM can get stuck activating, especially if you’ve installed the eSIM but haven’t reached your destination country or region.

However, there’s no cause for alarm. Even if your device displays “activating” or “activation failure,” the eSIM is typically fully installed and ready to function once you’re in the designated region.

Addressing eSIM Activation Issues

Facing issues with eSIM activation can be frustrating, but there are several strategies and troubleshooting steps that users can employ to resolve these challenges.

Starting with the basics, a simple restart of the device can work wonders. This action can clear temporary glitches or minor software hiccups that might be preventing the eSIM from activating.

Another essential aspect to consider is the device’s software. Ensuring that the device is running the latest software version can help eliminate any issues that arise from outdated firmware. Regular updates often come with fixes for known problems, and staying updated can preemptively tackle many eSIM activation issues.

Device compatibility is also a crucial factor. Before attempting to activate an eSIM, users should verify that their device model supports eSIM technology and is compatible with the specific carrier they’re trying to connect with.

In situations where the activation details might be the issue, re-scanning the QR code or re-entering the provided details can rectify any errors made during the initial attempt. (Double-check this process with your provider!)

Network settings (Android / iOS) can sometimes interfere with eSIM activation. Resetting these settings to their default can help in resolving any conflicts or issues.

If users have tried multiple solutions without success, it might be time to reach out to the carrier. They can provide insights into any server-side issues or guide users through the activation process.

Lastly, a pro tip for users is to attempt the activation process during off-peak hours. This is when network traffic is generally lower, reducing the strain on carrier servers and potentially leading to a smoother activation process.

Prevention is Better Than Cure

To avoid running into activation issues, it’s advisable to ensure device compatibility before opting for an eSIM plan. Regular software updates can also keep potential problems at bay.

Keeping a backup of activation details can come in handy, and it’s generally a good practice to avoid activation attempts during network peak times.

The Bright Side of eSIM Technology

Despite the occasional challenges, the benefits of eSIMs are undeniable. They offer unparalleled flexibility, allowing users to switch carriers without the need for a physical card.

The absence of a tangible SIM card means there’s one less thing to worry about losing or damaging. Some devices even offer dual SIM functionality, combining a physical SIM and an eSIM.

Moreover, eSIMs come with enhanced security features, making them a preferred choice for many.


While the journey of eSIM technology is still evolving, understanding potential issues and their solutions is crucial. As the world leans more towards digital solutions, staying updated with the latest developments in eSIM technology can ensure a smooth and hassle-free mobile experience.

For further assistance or insights on eSIM activation, consider exploring carrier-specific guides or joining community discussions on relevant forums. Most carriers also offer dedicated customer support to address eSIM-related queries.

How To Order an eSIM

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Compare eSIMs

Compare and find the most suitable travel eSIM for your needs and purchase it directly with the provider.

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Receive eSIM via email/app

You will receive the eSIM profile within a few minutes in a separate e-mail or you can directly access it in the provider’s app.

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Install eSIM

Scan the eSIM QR code in the mail with the camera function of your smartphone and follow the instructions on the screen. The profile will be set up automatically.

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Free roaming abroad

You can now use the eSIM abroad! 

Search over 28000 eSIM data plans in 210+ countries

Why Choose an eSIM?

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The eSIM works digitally only, so fewer resources are used than with the classic SIM card.

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The new eSIM can easily be digitally uploaded to your smartphone. It’s quick and saves the environment.

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Fast Installation

Your eSIM profile is sent easily and conveniently by email. This means you will receive your digital eSIM much faster than a physical SIM Card by post.

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